We’re sorry you are unhappy with your portraits. Please contact our Customer Service department at (866) 624-6229 or cservice@strawbridge.net to let us know why you are unhappy with your pictures. There may be something we can do to improve the quality of your pictures. However, if you are sure you would like a refund, simply return your entire package within 30 days of receipt to Strawbridge Studios at the address below.
Strawbridge Studios, Inc.
Attn: Refund Department
PO Box 3005
Durham, NC 27715