I received my child’s individual picture, but the class group photo was not in the envelope. Where is it?

Class photos and individual photos are processed and produced separately. Even if they are taken on the same day, they may not be returned at the same time due to the proofing process. If you have questions about the status of your pictures, please contact our Customer Service Department at (866) 624-6229 or cservice@strawbridge.net for assistance.